Insurance Coverage & Client Information

• Under the Affordable Care Act (ACA), most health insurance plans are required to cover breastfeeding support, counseling, and equipment—without any cost-sharing (meaning no copays, coinsurance, or deductibles), as part of preventive health services for women.

What Does This Means for You?

• Lactation Support Covered: The ACA requires that insurance plans cover comprehensive lactation support and counseling from trained providers—including International Board Certified Lactation Consultants (IBCLCs)—during pregnancy and after birth.

• Breast Pumps Covered: Plans must also provide coverage for the cost of a breast pump (manual or electric, depending on the policy). Contact your insurance company for specific details.

• No Referral or Prior Authorization Needed (in many cases): The ACA intends for breastfeeding support to be accessible. Many insurance plans do not require a referral from your doctor or prior authorization to see an IBCLC—but check with your individual plan to confirm.

If I am not currently in-network with your insurance company, or if you choose to self-pay, I’m happy to provide high-quality lactation support tailored to your needs.

Here’s what you can expect:

• Superbill Provided – After your visit, I will provide a detailed superbill (a receipt with medical coding) that you can submit to your insurance company for possible reimbursement.

• Reimbursement May Vary – Some insurance plans reimburse part or all of your out-of-network lactation care, while others may not. Reimbursement is not guaranteed.

• Check with Your Insurance – I recommend calling your insurance company before your visit to ask:

  • Do you cover out-of-network lactation consultant services?

  • What documentation do you require for reimbursement?

  • Is pre-authorization or a referral needed?

• Support Every Step of the Way – I’m happy to help guide you through this process and provide the paperwork you need to advocate for your benefits.

'm proud to partner with The Lactation Network (TLN) and Wildflower Health to provide accessible, insurance-covered lactation support for families

The Lactation Network (TLN)

• If you have one of the following insurance plans, you may be eligible for fully covered lactation consultations through TLN:

  • Blue Cross Blue Shield PPO plans, including Anthem BCBS of Connecticut

  • Cigna PPO plans

  • UnitedHealthcare PPO plans

TLN handles the insurance verification and billing process, ensuring a seamless experience for you.

Check your eligibility here:

Wildflower Health

I'm also a participating provider with Wildflower Health, which collaborates with Cigna to offer comprehensive lactation support services. Through this partnership:

• Cigna members may access virtual and in-home lactation consultations at no additional cost.

• Services are available during pregnancy and postpartum, including support when returning to work.

• Wildflower provides same-day appointments and multilingual support.

Verify your Cigna coverage here:

Need Assistance?
If you're unsure about your coverage or have questions about the verification process, feel free to reach out. I'm here to help you navigate your options and ensure you receive the support you need.

Note: Insurance coverage may vary based on your specific plan and location. It's recommended to confirm your benefits with your insurance provider.

What if I don’t have one of those insurance plans?
If I’m not in-network with your plan, you are welcome to self-pay. I’ll provide a superbill (a detailed medical receipt) that you can submit to your insurance for possible reimbursement.

What if I can’t afford lactation support?
I never want finances to prevent a family from receiving the care they need. If cost is a concern, please reach out to me directly. Together, we can review your insurance coverage, establish a payment plan, or arrange a sliding scale option. Every family deserves support on their feeding journey.

Will I definitely get reimbursed for self-pay visits?
Reimbursement is not guaranteed. Some clients receive full or partial reimbursement, while others do not. I recommend checking with your insurance provider about out-of-network lactation benefits.

What types of visits do you offer?
I offer virtual and in-home lactation consultations, including prenatal education, latch and supply support, pumping plans, return-to-work prep, and more.

How long are visits?
Initial consults are usually 60–120 minutes, and follow-up visits are typically 45–60 minutes, depending on your needs.

Can I use HSA/FSA funds to pay for lactation services?
Yes! Lactation care with an IBCLC is an approved expense under most Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

What is your Cancellation Policy?

If the Client cancels the appointment less than 24 hours before the appointment, the credit card on file will be charged the cancellation fee of $100.00.

A valid credit card is required for all Consultations, and will not be charged unless there is no-show or less than 24 hours cancellation for appointments.

Please let email or call and let me know if you have questions or have extenuating circumstances.You will always receive a receipt from Shoreline Lactation and Beyond, LLC.

Whether your visit is virtual or in person, my goal is to make you feel empowered and confident in your breastfeeding journey. Here’s what you can expect:

1. A Warm Welcome
I’ll begin by getting to know you and your unique situation. We’ll talk about your goals, any challenges you're experiencing, and how I can best support you. This is your time to ask questions, and we’ll approach everything with compassion and understanding.

2. A Thorough Assessment
During our appointment, I’ll assess how breastfeeding is going. If we're meeting in person, I’ll observe latch, positioning, and overall comfort. For virtual visits, we'll discuss your concerns via video, and I’ll walk you through practical tips to improve your experience.

3. A Personalized Plan for Success
I’ll help you create a customized plan to overcome challenges and reach your breastfeeding goals. I’ll equip you with the tools and strategies to feel confident, whether it's with latch, milk supply, pumping, or balancing breastfeeding with work and life.

4. Empowering You to Trust Yourself
My focus is not only on providing expert advice but also on empowering you to feel confident in your instincts and choices. You are the expert when it comes to your baby, and I’m here to support and guide you in the best way for your family.

5. Continuous Support
After the appointment, I’ll send you a summary with action steps and any helpful resources. You’ll also have the option to schedule a follow-up if needed. I’ll be there to ensure you have the support and guidance you need every step of the way.

6. Ongoing Confidence in Your Journey
My goal is for you to walk away feeling more confident in your ability to care for your baby and make decisions that work for your family. Breastfeeding is a journey, and I’m here to walk it with you—helping you trust yourself and feel empowered every step of the way.